Responsible Play
At Van Life Competitions, we are committed to providing a safe, fair and responsible environment for all players.
We encourage all customers to participate responsibly and within their financial means. Our competitions are intended for entertainment purposes only and should never be viewed as a way to make money or solve financial difficulties.
18+ Only
Van Life Competitions is strictly for persons aged 18 years or over.
We reserve the right to request proof of age and identity at any time. Any accounts found to be operated by persons under 18 will be suspended and any entries voided.
Play Responsibly
We encourage all customers to:
- Set personal spending limits
- Take regular breaks from entering competitions
- Never spend more than they can comfortably afford
- Avoid chasing losses
- Keep competitions enjoyable and fun
If you feel that your participation is becoming difficult to control, we encourage you to seek support.
Spending Limits
Customers may request spending limits to be placed on their account.
These limits can help control the amount spent over a daily, weekly or monthly period.
To request a spending limit, please contact:
📧 [email protected]
Self-Exclusion & Account Suspension
If you wish to take a break from competitions, you may request temporary suspension or permanent closure of your account.
Self-exclusion periods available include:
- 24 Hours
- 7 Days
- 30 Days
- 6 Months
- Permanent Closure
During any self-exclusion period:
- Your account will be suspended
- Marketing communications will stop
- You will not be able to enter competitions
To request self-exclusion, contact:
📧 [email protected]
Underage & Vulnerable Persons
We do not knowingly allow vulnerable persons or individuals under the age of 18 to participate.
We are committed to responsible advertising and do not intentionally target:
- Under 18s
- Vulnerable individuals
- Persons experiencing financial hardship
Support Organisations
If you believe you may need support, the following organisations can help:
- GamCare
- BeGambleAware
- Samaritans
- Citizens Advice
Marketing & Advertising
Van Life Competitions aims to ensure all marketing is socially responsible and compliant with applicable UK advertising guidance, including CAP and BCAP principles.
We do not knowingly market competitions to individuals under the age of 18.
Need Help?
If you have any concerns about your participation or require assistance, please contact our support team:
📧 [email protected]